Returns & Exchanges

At G2 Esports, we want you to wear your pride with confidence, which is why we offer a 30-day return window for all official team apparel and gear. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Securely pack your items in their original packaging and include the packing slip to ensure our warehouse team can identify your return.

3

Ship It Back

Print the prepaid shipping label provided via the portal and drop off your package at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing